Provide Professional Consulting : Krystal Laser India provides information consulting about product, price, technology and industry solutions for customers at anytime via network, telephone, letter and door to door.
Provide Sample Service : Krystal Laser India makes and sends free samples for customers.
Provide inspection and reception : Customers can make reservations for exhibition visit and site inspection, Krystal Laser India provides professional receptionists.
In-Sales Service
Integrity and Fairness : No matter great or small amount of contract, new or old customers, domestic or foreign customers, Krystal Laser India treats with integrity and fairness.
Guarantee Both Quality and Quantity : Krystal Laser India implements the terms and conditions stipulated in the contract strictly, complies with product standard and multi inspection.
After-Sales Service
Krystal Laser India provides one year warranty and lifetime maintenance. Free repair for mechanical failure and parts damage (no human factors and force majeure factors) under warranty (replacement parts except wearing parts are provides by Krystal Laser India free of charge). Charging at cost when out of warranty;
Users enjoy lifetime free software upgrade service since the date of purchase;
After-sales service response time within 8 hours. When received a repair call, after-sales engineer will give a clear answer or reach the equipment site within 24 hours. Maintenance crews can not leave until troubleshooting;
Krystal Laser India revisits all customers regularly each year and provides technical support service at any time.
Service Philosophy: Krystal Laser India provides first-class products, first-class quality and first-class service to satisfy customers.
Profession: Professional team provides professional service
Passion: Treating every customer with passion all along
Fairness: No matter great or small amount of contract, new or old customers, domestic or foreign customers, Krystal Laser India treats with integrity and fairness
Efficiency: Keep high efficiency, respect every minute of customers
Preciseness : Rigorous attitude and working style
Responsibility: Place customer requirements at forefront
